Support & Assistance
Contact Us
Need help with your challenge, payouts, KYC verification, account questions, affiliate program, or technical issues? Our support team is available via email and live chat.
Email Support
For all inquiries regarding evaluations, funded accounts, payouts, KYC verification, technical issues, or general support, please contact us directly by email.
Response Time:
Typically within 24–48 business hours.
Typically within 24–48 business hours.
Coverage:
Challenges, Funded Accounts, Payouts, KYC Verification, Affiliate Program, Technical Support and General Questions.
Challenges, Funded Accounts, Payouts, KYC Verification, Affiliate Program, Technical Support and General Questions.
Live Chat Support
For faster assistance, please use the live chat widget available in the bottom-right corner of the website.
Our support team can assist with account issues, challenge questions, payout inquiries, KYC verification, and general platform support.
Fastest Support Option
Use the chat bubble in the bottom-right corner.
Use the chat bubble in the bottom-right corner.
Real Human Support
Our team will respond as soon as available.
Our team will respond as soon as available.
Business Information
E Funded
Operated by SequalFX Global LLC
Sharjah Media City (Shams), UAE
E Funded provides simulated trading evaluation services only and does not
provide brokerage services, investment services, financial advice, or
portfolio management services.
Support Notice:
Please include your registered email address and any relevant account
information when contacting support to help us assist you more efficiently.